There are a few things I would change if I could. It seems as though the workload could be a little more evenly spread between the staffers. One in particular is overloaded, and it appears to me that he's starting to burn out, and that it's apparent in his attitude toward visits and calls by constituents.
Perhaps this is a personal note, but I've often wished that it were possible to have received a more comprehensive training. I know this is unrealistic, since probably a couple dozen interns cycle through the place every year, but I received next to no training, and something more substantial would have been helpful, both to me and the staffers.
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